Case Study 2: Fixed Income

Segment: Capital Markets

Division/Group: Fixed Income

Business Challenges/Objectives:

• Lack of Trade Flow visibility
  • Affecting customer satisfaction
  • Increasing costs
• Maximize trade performance
  • Manage risk in price latency versus market
  • Manage hit ratios

Solution:

• Deployed Syndera Operational Business Intelligence Suite to fixed income trading desk managers
• Gained visibility across the trade flow (Trade state, latency, client connectivity)
• Enabled trading desk managers to proactively manage and monitor trade performance (Hit Ratio, Buy/Sell volume, latency, trade/execution statistics)

Sample Metrics:

• Hit Ratio per ECN for a rolling week period
• Trade statistics (rejected, covered, expired, accepted) for every participating ECN
• Volume
• Trade Flow of current day's real-time activity

Business Results:

• Increased customer satisfaction
• Increased operational efficiency
• Increased revenue
• Improved Risk management

Click here to download the Fixed Income Case Study (PDF).